This offer allows two adults to enjoy a one night complimentary stay at a participating venue, on a Bed & Breakfast basis.
Yes, the brochure only features a small selection of participating hotels. The website details the full selection available. It is always good to go through the website as we are constantly adding new hotels.
A pack with your Unique Booking Code will be sent via Royal Mail which will contain full details of how to book your Luxury Night Away.
The date you need to book and take your stay by will be found on your covering letter.
Yes, the choice is completely yours, as long as the hotel is featured in the promotion. Subject to availability.
No. All booking enquiries made as part of this offer need to be made though our dedicated Reservations Team. Bookings made directly with the hotel will not be honoured.
Once your booking has been initially confirmed with the Reservations Team and your chosen venue, we will send you a customer confirmation by email or post, which confirms the full booking details. We kindly ask that you take this confirmation with you and present it on arrival.
No, you can stay at your chosen hotel completely free of charge on a bed and breakfast only basis, however, you can purchase evening meals and beverages if you like you just need to pay the hotel directly for these.
Yes, the majority of the hotels featured in the promotion do offer room upgrades, which are usually detailed on the website, if you are interested in upgrading your room please speak to the reservations team at time of booking.
Yes, many hotels do offer this facility; please enquire with the reservations team at the time of booking.
The offer is based on two adults, but we can certainly look in to accomodating additional guests. A Family Room will be required to accomodate children, which will be an additional cost. Prices for a Family Room will vary by venue, please feel free to ask the reservations team at the time of booking.
All hotels in the promotion have a symbol guide, which will show you what facilities they provide.
If you need to change your booking, your voucher will become invalid. The Reservations Team will endeavour to rearrange any booking, but this is not guaranteed. please contact the team as soon as possible on 01565 831 816* where we will be able to advise further.
Please contact the reservations team on the number 01565 831 816* who would be happy to help and assist on any questions you may have.
*The team are available Monday to Friday 9.00am to 5.00pm (excluding Bank Holidays). Calls to this number from a landline are charged at local landline rates and calls from a mobile are charged at your provider’s standard rate. Calls are monitored for training and quality purposes.